Draft policy — not legal advice
Accessibility Statement
Our draft commitment to accessibility for liveai.life and how to request help or provide feedback.
Draft for review — not attorney-approved
This page is a working draft to support discussion with qualified legal counsel. It is not legal advice, has not been approved by an attorney, and may need changes for your entity, services, and location. Do not treat it as a final compliance document until counsel confirms it.
Fill in: [INSERT LEGAL ENTITY NAME], [INSERT PRINCIPAL BUSINESS ADDRESS], [INSERT GOVERNING LAW / JURISDICTION], and confirm the support email below.
Last updated (draft): [INSERT DATE] · [INSERT LEGAL ENTITY NAME] ("Live AI") wants people with disabilities to be able to use our public website and key self-serve flows. This statement is a draft and should be reviewed against your actual practices and counsel guidance.
1. Conformance goal
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for new and updated pages where reasonably achievable. We are a small team; some legacy content, embedded third-party widgets (scheduling, checkout, video players), or rapidly changing marketing sections may fall short until remediated.
Conformance status (draft — verify): [INSERT: e.g. "Partially conformant" with known issues listed below, or "Not yet formally audited."]
2. Measures we take (draft list — customize)
- Semantic HTML landmarks (header, main, footer) and skip links where implemented;
- Keyboard-navigable interactive components and visible focus styles on key templates;
- Color contrast aligned with Live AI design tokens where possible;
- Alternative text for informative images (decorative images may use empty alt);
- Responsive layouts and zoom-friendly typography on primary pages.
3. Known limitations
Accessibility depends on browsers, assistive technologies, and third-party embeds. Examples of areas that may need improvement or depend on vendors:
- Third-party booking, payment, or video platforms outside our full control;
- PDFs or downloadable assets not yet remediated;
- Occasional marketing animations — reduced-motion preferences are honored where implemented;
- [INSERT: any specific pages or components you know need work].
4. Feedback and assistance
If you encounter a barrier when using our site, please tell us the page URL, a short description of the issue, and your assistive technology or browser if known. We will try to provide the information in an alternative format where feasible.
Email: hello@liveai.life
Mailing address: [INSERT PRINCIPAL BUSINESS ADDRESS]
[INSERT: optional phone relay or TTY if offered]
We aim to acknowledge accessibility feedback within [INSERT: e.g. 5] business days and propose next steps. Timelines for fixes depend on severity and engineering capacity.
5. Formal standards and enforcement
The U.S. Department of Justice and other agencies publish guidance on web accessibility under laws such as the Americans with Disabilities Act (ADA). [INSERT: whether you reference Section 508, state laws, or other frameworks after counsel review.]
6. Continuous improvement
We treat accessibility as an ongoing effort. [INSERT: optional schedule for audits — e.g. annual manual review or automated scans in CI.]