Draft policy — not legal advice
Privacy Policy
How Live AI may collect, use, and share information when you use our website, consulting, training, and related services. Draft only.
Draft for review — not attorney-approved
This page is a working draft to support discussion with qualified legal counsel. It is not legal advice, has not been approved by an attorney, and may need changes for your entity, services, and location. Do not treat it as a final compliance document until counsel confirms it.
Fill in: [INSERT LEGAL ENTITY NAME], [INSERT PRINCIPAL BUSINESS ADDRESS], [INSERT GOVERNING LAW / JURISDICTION], and confirm the support email below.
Effective date (draft): [INSERT EFFECTIVE DATE] · Operator: [INSERT LEGAL ENTITY NAME], with principal business address at [INSERT PRINCIPAL BUSINESS ADDRESS] ("Live AI," "we," "us," or "our").
This Privacy Policy describes our current understanding of how we handle personal information in connection with our U.S.-based AI consulting, automation, workshops, and related offerings. It is a draft for review with counsel.
1. Scope
This policy applies to information we collect through our website (including forms and scheduling tools), email, video calls, client engagements, training programs, and other channels where we identify ourselves as Live AI or [INSERT LEGAL ENTITY NAME].
2. Information we may collect
Depending on how you interact with us, we may collect:
- Contact and account data: name, email address, phone number, company name, billing or shipping address, and similar identifiers you provide.
- Engagement data: messages you send us, meeting notes you share, intake questionnaires, support requests, and feedback.
- Payment data: payment transactions are typically processed by third-party payment processors; we may receive limited payment metadata (for example, confirmation of payment or partial card details) but not full card numbers where the processor tokenizes them.
- Technical data: IP address, device or browser type, general location derived from IP, pages viewed, referring URLs, and cookies or similar technologies where used.
- Content you submit for services: documents, prompts, files, recordings, or other materials you voluntarily provide for consulting, audits, automation work, or training.
3. Sensitive information and uploads
Do not upload highly sensitive personal information, regulated data, trade secrets, or confidential materials through our website, email, or third-party tools unless you have made an informed decision that the risk is acceptable and, where needed, appropriate agreements (such as a mutual NDA or data processing terms) are in place. If you are unsure whether information is appropriate to share, contact us first at hello@liveai.life.
4. How we use information
We may use the categories above to:
- Provide, schedule, and improve consulting, automation, workshops, and training;
- Communicate about engagements, invoices, and policy updates;
- Analyze aggregate or de-identified usage to improve our website and offerings;
- Detect, prevent, or address fraud, abuse, or security issues; and
- Comply with law, enforce our agreements, and protect rights and safety.
5. AI tools and human review
Where we use AI-assisted tools to analyze, summarize, draft, or automate workflows, outputs may be incomplete or incorrect. We expect meaningful human review before you rely on AI-generated content for important decisions. Our practices are described further in our AI Use Disclaimer.
6. Third-party services
We rely on third-party providers (for example: hosting, email, calendar and video conferencing, CRM, analytics, payment processing, cloud storage, and AI model providers). Those providers may process data on our behalf or as independent controllers depending on the service. Their use of information is governed by their own policies. [INSERT: optional list or categories of key subprocessors after counsel review.]
7. Sharing of information
We may share information:
- With service providers who assist our operations under appropriate terms;
- With professional advisors (such as lawyers or accountants) when necessary;
- In connection with a merger, acquisition, financing, or sale of assets;
- When required by law, legal process, or governmental request; or
- When we believe disclosure is necessary to protect rights, safety, or integrity.
We do not sell your personal information as a term of art under applicable state privacy laws.
8. Retention
We retain information for as long as needed to fulfill the purposes in this policy, meet legal or contractual obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and engagement. [INSERT: more specific retention schedule if required by counsel or clients.]
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
10. U.S. state privacy rights
Depending on your state of residence, you may have rights to access, delete, or correct certain personal information, or to opt out of certain processing. [INSERT: state-specific notices and mechanisms after counsel review — e.g. California, Colorado, Virginia, etc.] To submit a request, contact hello@liveai.life. We may need to verify your identity before responding.
11. Children
Our services are not directed to children under 13 (or the age required by applicable law), and we do not knowingly collect their personal information.
12. International users
We are based in the United States. If you access our services from other countries, your information may be processed in the U.S. or other jurisdictions where we or our vendors operate.
13. Changes
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date when we do. Material changes may warrant additional notice as required by law.
14. Contact
Questions about this draft Privacy Policy: hello@liveai.life
Mailing address: [INSERT PRINCIPAL BUSINESS ADDRESS]